Privacy Policy
INTRODUCTION
PT Lyvin Properties Indonesia ("Lyvin Properties," "we," "us") is committed to protecting the privacy of individuals who visit our website, lyvinproperties.co, and provide their personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with Indonesia's Personal Data Protection Law (PDP Law) and other applicable data protection laws.
PERSONAL DATA WE COLLECT
When you visit our website and submit an inquiry form, we collect the following personal data:
- Name
- WhatsApp number
- Email address
PURPOSES OF PROCESSING
We collect and process your personal data for the following purposes:
- To respond to your inquiries and provide the information you requested about our real estate properties and services.
- To communicate with you regarding your interest in our properties, schedule viewings, and facilitate the purchase process.
- To send you relevant marketing communications and promotional offers related to our properties, with your consent or where we have a legitimate interest.
- To personalize and improve your experience on our website.
- To comply with legal obligations and establish or defend legal claims.
DATA SHARING AND TRANSFERS
We use amoCRM, a third-party customer relationship management system, to store and process the personal data we collect. amoCRM may process and store your data outside of Indonesia. We have a data processing agreement with amoCRM that requires them to protect your personal data in accordance with the PDP Law and this Privacy Policy.
We may also share your personal data with:
- Lyvin Properties' subsidiaries and affiliated entities for the purposes described in this Privacy Policy.
- Service providers and business partners who assist us in operating our website, conducting our business, or providing services to you, with appropriate data protection agreements in place.
- Government authorities, law enforcement, courts, or other third parties where we believe disclosure is necessary to comply with a legal obligation or to protect our rights, your safety, or the safety of others.
We will not sell, rent, or trade your personal data to any third parties for their own marketing purposes without your consent.
DATA RETENTION
We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, tax, accounting, or reporting requirements. Typically, personal data is retained for a period of 5 years after your last interaction with us, unless a longer retention period is required or permitted by law.
YOUR RIGHTS
Under the PDP Law, you have the right to:
- Request information about how we process your personal data.
- Access your personal data that we hold.
- Request correction of inaccurate personal data.
- Request deletion of your personal data.
- Object to the processing of your personal data.
- Request restriction of processing your personal data.
- Withdraw your consent to processing (where applicable).
To exercise any of these rights, contact us using the details provided at the end of this Privacy Policy. We will respond within 30 days. In some cases, we may not be able to fulfill your request, but we will provide an explanation in our response.
DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include access controls and regular security audits. However, no data transmission over the Internet or electronic storage method can be guaranteed to be 100% secure.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. We encourage you to review this page periodically for the latest information on our privacy practices.
CONTACT US
If you have any questions, comments, complaints, or requests regarding this Privacy Policy or our processing of your personal data, please contact:
Data Protection Officer
PT Lyvin Properties Indonesia
Jl. Pantai Bingin, Pecatu, Kec. Kuta Sel., Kabupaten Badung, Bali 80361
Email: privacy@lyvinproperties.co
Data Protection Officer
PT Lyvin Properties Indonesia
Jl. Pantai Bingin, Pecatu, Kec. Kuta Sel., Kabupaten Badung, Bali 80361
Email: privacy@lyvinproperties.co
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Indonesian data protection authority:
Direktorat Jenderal Aplikasi Informatika (Ditjen Aptika)
Kementerian Komunikasi dan Informatika
Jl. Medan Merdeka Barat No. 9
Jakarta Pusat 10110
Call Center: 159
Email: pengaduan@kominfo.go.id
Direktorat Jenderal Aplikasi Informatika (Ditjen Aptika)
Kementerian Komunikasi dan Informatika
Jl. Medan Merdeka Barat No. 9
Jakarta Pusat 10110
Call Center: 159
Email: pengaduan@kominfo.go.id
This Privacy Policy is effective as of April 23rd, 2026.
We only collect personal data that you voluntarily provide. By submitting your personal data through our website, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.
This Privacy Policy is issued by PT Lyvin Properties Indonesia, a limited liability company incorporated in the Republic of Indonesia (NIB: 2302220057448), with registered address at Jl. Pantai Bingin, Pecatu, Kec. Kuta Sel., Kabupaten Badung, Bali 80361. Sales office: Jl. Bangbang Metuug, Pecatu, Bali 80361. PT Lyvin Properties Indonesia acts as the Personal Data Controller (Pengendali Data Pribadi) within the meaning of Law of the Republic of Indonesia No. 27 of 2022 on Personal Data Protection (UU PDP).
Private Investors
Brokers and Agencies
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Prices, specifications and availability shown on this website are provided for reference and do not constitute a public offer. Specific terms are set out in the individual sale and lease agreement.
Properties are acquired on a long-term sublease basis. PT Lyvin Properties Indonesia holds long-term leases on the land parcels and grants the buyer a notarized sublease for a defined term, together with a property management agreement. All transactions take place within Indonesia's legal framework; the specific sublease term, extension options and transfer procedures are set out in the individual agreement.
We recommend conducting independent legal due diligence, including through a third-party lawyer or firm, before completing a purchase. The information on this website is provided for reference and does not constitute a public offer, or financial, investment, or legal advice; the company is not a financial advisor or law firm. Any purchase decision is made by the buyer independently and at their own risk.
Prices are shown in USD; settlement is made in Indonesian Rupiah (IDR) under the agreement.
Properties are acquired on a long-term sublease basis. PT Lyvin Properties Indonesia holds long-term leases on the land parcels and grants the buyer a notarized sublease for a defined term, together with a property management agreement. All transactions take place within Indonesia's legal framework; the specific sublease term, extension options and transfer procedures are set out in the individual agreement.
We recommend conducting independent legal due diligence, including through a third-party lawyer or firm, before completing a purchase. The information on this website is provided for reference and does not constitute a public offer, or financial, investment, or legal advice; the company is not a financial advisor or law firm. Any purchase decision is made by the buyer independently and at their own risk.
Prices are shown in USD; settlement is made in Indonesian Rupiah (IDR) under the agreement.
Message us, we're online